Returns and exchanges

We accept returns of items within 14 days of purchase. Items must be in the same condition as when you received them and in their original packaging to be eligible for a refund. Please note that we do not bear the costs for returning the item.

Please send us an email to with the information that you want to return the item.

Damaged delivery

We are very sorry if your order arrived damaged.
Please send email us at within 5 days of receiving the goods a picture of the packaging and the item so that we can investigate what happened. We will then send you a new shipment free of charge.


As soon as the return has been received and checked, your refund will be processed. The amount will be automatically credited to the original payment method. Returns received outside of the above deadlines will not be accepted. The return shipment must be arranged and paid for independently for all returns.